Conversation Starters: Tools & Strategies


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    • Non-member - $49
    • ACCMA Member - Free!
    • MIEC Policyholders - $49
    • NSMS Member - Free!

Conversation Starters: Tools and Strategies 

Janet Thompson, BA, MBA, Senior Living Counselor, St. Paul's Towers; Michelle Hedding, MA, RN, MSN, CNL, CHPN  

In this interactive session, participants will work directly with specific tools and strategies to enhance their ability to guide advance care planning conversations with patients, clients, and families. Topics will include: overcoming discussion barriers, negotiating conflict, helping people understand aspects of an effective health care agent, and facilitating consideration of values to help ensure people receive the care they want.


A session from the Critical Conversations: An Advance Care Planning Summit for Advocates program hosted by the ACCMA and the East Bay Conversation Project on October 11, 2018.

Components visible upon registration.