Physician Leadership Program
Honing Your Communication Skills
- Registration Closed
Honing Your Communication Skills
Tuesday, June 16, 2020, 6:00 PM to 9:30 PM
Location: ACCMA Offices
6230 Claremont Avenue, 3rd floor
Oakland, CA 94618
We work
in complex systems with large, diverse and interdependent groups of people, and
we communicate in a wide range of contexts, from emails to large groups. This
requires an equally wide range of excellent communication skills. This session
will offer practical opportunities to develop the necessary skills through
coached role-playing. Contexts to be considered include email, phone,
conference calls and video conferencing, one-on-one, meetings, presentations to
larger groups, and longer written communication. Participants who complete this
module will be able to describe the principles of effective communication in
these contexts and demonstrate improved skills in communication.
Instructors: Dr. Read Pierce, Dr. Patrick Kneeland and Dr. Hilary Worthen
*Dinner Included
Hilary Worthen, MD
Course Director
Dr. Worthen is an internist who has served in many leadership roles, including CMIO, at the Cambridge Health Alliance, a public academic health care system affiliated with Harvard and Tufts medical schools. He taught leadership for physicians through the UCSF’s Healthforce Center for nine years, and is a visiting scholar at the UC Berkeley School of Public Health. Dr. Worthen has served as course director for the first two cohorts of the Physician Leadership Program on UC Berkeley’s campus.
Read Pierce, MD
Guest Speaker
Dr. Pierce is Chief of the Division of Hospital Medicine at Dell Medical School where he also serves as Associate Chair for Faculty Development and Wellbeing in the Department of Medicine. Previously he founded the Hospital Medicine Section at the San Francisco VA Medical Center; the University of Colorado’s Hospital Medicine Division. He has worked locally and nationally with many organizations to improve healthcare quality and safety.
Patrick Kneeland, MD
Dr. Kneeland is VP of Medical Affairs at DispatchHealth where he leads Advanced Care –a service line dedicated to bringing hospital level care to patients’ homes. He previously served as the Executive Medical Director for Patient and Provider Experience at UCHealth, a 12-hospital system in Colorado.
Dr. Kneeland is an Associate Clinical Professor of Medicine at the University of Colorado where he is a founding faculty member of the Institute for Healthcare Quality, Safety, and Efficiency. He teaches on the faculty of several national healthcare leadership development programs including the Institute for Healthcare Excellence, the Care Collaboratory, the National Taskforce for Humanity in Healthcare, and the Tulane-Ocshner Leadership Program.
After completing residency in internal medicine at the University of California –San Francisco, Dr. Kneeland completed a fellowship in Academic Hospital Medicine where he focused on transformation of clinical delivery systems and the role of culture in improving patient safety. He subsequently completed a fellowship through the Institute for Physician Leadership in San Francisco. He is a certified Patient Safety Officer and has executive training from Stanford’s d.school in user-centered design.
