Part 4: Trauma Informed Practice for Leaders: How Systems Play a Role

Recorded October 29, 2020

Knowledge of past series is not needed to participate in upcoming sessions. Part 1-3 is now available on-demand in the Learning Center, see below for further information.

The situations we face in our communities have impacted us all on a personal level. We are learning to manage toxic stress, thinking more about self-care, and reacting with inherent resilience. And many of us are working to manage these same issues in the workplace as leaders - whether that is in a small practice or a large health system. How we communicate with others and how we employ trauma informed practices within those work environments has impact - on us, on those we work with and on the people we serve. Now more than ever, we need a dialogue about trauma informed systems: how we can drive culture change in health care settings to ensure that real healing can occur on all levels.

Learning Objectives:

• Re-examine the neuro-biology of trauma and how it impacts interpersonal communication
• Consider the role of Adverse Community Experiences and how they can exacerbate individual experiences of trauma
• Think about trauma informed communication where power plays a role
• Examine guidelines for communication and behaviors for leaders and systems that are trauma-informed (i.e. Safety and Stability)

For Questions about this program, please contact Jenn Mullins, Education and Event Association at jmullins@accma.org or 510-654-5383