Session 7: Managing conflict - difficult conversations

Session Description:

Team collaboration is essential to maintaining a healthy workplace and delivering high-quality patient care. How can we navigate the dynamics of managing up, across, and down? How do we build productive relationships with toxic colleagues and bosses? What collaborative approaches can we take with our colleagues to improve the structure and functions (and dysfunctions) of our teams?

Prework (located under the content tab):

         Coming Soon!

Live Session: Tuesday, January 4 at 6:00 to 8:00 pm
Optional Q&A Session: Tuesday, January 11 at 6:00 to 7:30 pm

Hilary Worthen, MD

Course Director

Dr. Worthen is an internist who has served in many leadership roles, including CMIO, at the Cambridge Health Alliance, a public academic health care system affiliated with Harvard and Tufts medical schools. He taught leadership for physicians through the UCSF’s Healthforce Center for nine years, and is a visiting scholar at the UC Berkeley School of Public Health. Dr. Worthen has served as course director for the first two cohorts of the Physician Leadership Program on UC Berkeley’s campus.

Prework
Podcast "Decision Making"
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin.
Managers Who Lead - Read Chapter 3
Open to download resource.
Open to download resource.
Live Session
On 1/4, join the live session
01/04/2022 at 6:00 PM (PST)  |  120 minutes
01/04/2022 at 6:00 PM (PST)  |  120 minutes
On 1/11, join optional Q&A/Discussion
01/11/2022 at 6:00 PM (PST)  |  90 minutes
01/11/2022 at 6:00 PM (PST)  |  90 minutes
Additional Resources
On Your Bookshelf
Open to download resource.
Open to download resource.
Opportunity for Comments/Feedback
Recorded 08/26/2021
Recorded 08/26/2021