Webinar - Patient Communications: Can You Hear Me Now? Webinar - September 17, 2019
- Registration Closed
September 17, 2019, 12:15 PM to 1:30 PM
As there are preventions and cures for disease, there are communication remedies and techniques that support a healthy physician-patient relationship, preserve patient safety, and ultimately protect physicians from liability. 1.25 CME credits available.
At the completion of this activity, the learner will be able to:
• Know how the communication process works
• Recognize communication practices that strengthen the physician-patient relationship, impact patient outcome and satisfaction, and potentially reduce a physician’s liability risk
• Assess how distinct communication situations impact the physician-patient relationship and could increase physician liability
• Recognize how improved communication with colleagues decreases risk • Avoid common systemic communication breakdowns
Presenter:
Claudia Dobbs, MA, is the Director of the Patient Safety & Risk Management (PSRM) department at MIEC. She works with the PSRM team to research current developments in medical legal issues; perform Claims Prevention Office Surveys; present seminars on PSRM topics; identify and develop value added services for MIEC policyholders; and publish MIEC’s newsletters, brochures, and other educational materials.
Prices:
Members: FREE
Non-Members: $99
Accreditation Statement: The Alameda-Contra Costa Medical Association is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.
Credit Designation Statement: The Alameda-Contra Costa Medical Association designates this live activity for a maximum of 1.25 AMA PRA Category 1 Credits(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Claudia Dobbs, MA
Director of Patient Safety & Risk Management
Claudia Dobbs, MA, is the Director of the Patient Safety & Risk Management (PSRM) department at MIEC. She works with the PSRM team to research current developments in medical legal issues; perform Claims Prevention Office Surveys; present seminars on PSRM topics; identify and develop value added services for MIEC policyholders; and publish MIEC’s newsletters, brochures, and other educational materials.
