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  • Medication Assisted Treatment (MAT) Waiver Eligibility Training, May 19

    Contains 1 Component(s) Includes a Live Web Event on 05/19/2021 at 10:00 AM (PDT)

    This will be a four-hour online training for qualified prescribers (including physicians, Nurse Practitioners and Physician Assistants) to receive half of the 8 hours of training required to obtain a MAT waiver for treatment of Opioid Use Disorder (OUD).

    Wednesday, May 19, 2021 | 10:00 AM to 2:30 PM
    FREE For All To Attend | Online Video Seminar 
    CME Available* 

    This will be a four-hour online training for qualified prescribers (including physicians, Nurse Practitioners and Physician Assistants) to receive half of the 8 hours of training required to obtain a Medication Assisted Treatment (MAT) waiver for treatment of Opioid Use Disorder (OUD). Counts for 4 CME credits. 

    At the completion of the activity, the learner will be able to:
    • Recognize the history and causes of the opioid epidemic
    • Recognize the pharmacology of relevant buprenorphine and how it is used to treat OUD
    • Assess, screen, and monitor patients starting or continuing treatment
    • Design an appropriate, safe treatment plan for patients with OUD
    • Exemplify increased empathy and reduce stigma surrounding OUD 

    *Non-Members $99 for CME   

    For questions or assistance on registration, contact Jenn Mullins, ACCMA Education and Event Association at jmullins@accma.org or call 510-654-5383.

    Accreditation Statement: ACCMA is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education. Credit Designation Statement: ACCMA designates this live activity for a maximum of 4.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

    Chwen-Yuen Angie Chen, MD, FACP

    Clinical Professor of Medicine at Stanford University

    Doctor Chwen-Yuen Angie Chen is a Clinical Professor of Medicine in Primary Care and Population Health and Psychiatry and Behavioral Sciences at Stanford University with over 25 years of experience working with those who have substance use disorder in both clinical and non-clinical settings. Doctor Chen is board certified by the American Board of Internal Medicine, is a Diplomate of the American Board of Addiction Medicine, is an active member of the California Medical Association and is a board member of the California Society of Addiction Medicine. In her private practice, Doctor Chen provides both primary care and addiction treatment.

  • Weathering the Perfect Storm: Dealing with Uncertainty and Loss

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/06/2021 at 6:15 PM (PDT)

    Join us! This program offers participants the ability to employ effective ways to find calm and therefore give opportunities to think, plan, and make good decisions about patients' and personal challenges.

    Thursday, May 6, 2021 | 6:15 to 7:30 PM 
    FREE For All To Attend | Online Video Seminar
    CME Available

    Reverend Martin Luther King said, “We may have all come on different ships but we’re in the same boat now.” This is the perfect time to find some clear, calm waters in which to recover. We also need to surf inevitable big waves and how to glide into the shore instead of crashing on the rocks. Together, we will find some new solutions as we expand awareness of ourselves, current issues in medicine, and the world around us. We’ll also discover ways physicians can sink – and rise –as we chart safe courses through unpredictable circumstances. Most importantly, learning the five practices of physicians who are good at weathering storms and being fit will help light the way. Join us!

    Learning Objectives:

  • Identify current professional, societal, and personal issues that must be addressed to maintain good health for physicians and patients.
  • Employ effective ways to find calm and therefore give opportunities to think, plan, and make good decisions about patients' and personal challenges.
  • Identify an array of approaches to, and solutions for frustrating or troubling concerns about the care of patients and self.
  • Discover resources to enhance personal, patient’s and even the health care system’s health needs.
  • For questions or assistance on registration, contact Jenn Mullins, ACCMA Education and Event Association at jmullins@accma.org or call 510-654-5383.

    Accreditation Statement: ACCMA is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education. 

    Credit Designation Statement: ACCMA designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Linda Hawes Clever, MD, MACP

Linda Hawes Clever, MD, MACP, is the founder of the nonprofit organization Its purpose is to assist health care professionals and others discover ways to lead healthy and fulfilling lives. She is a graduate of the Stanford Medical School and board certified in internal and occupational medicine. Dr. Clever is active at UC Berkeley and Stanford University, a member of the National Academy of Medicine, and the author of The Fatigue Prescription: Four Steps to Renewing Your Energy, Health and Life.

  • New Staff Onboarding Series

    Contains 3 Product(s)

    Attend this on-demand series to receive training on HIPAA, OSHA Training and Customer Service. Focused to provide training for supportive medical staff.

    This series is intended for all staff encountering patients either in person or on telephone. It is a basic course covering customer service techniques, Occupational Safety and Health Act (OSHA) training, and regulations on Health Insurance Portability and Accountability Act (HIPAA) leveraging your current office staff or providing education to new incoming staff.

    Customer Service

    Leverage your staff's professional patient relations, telephone techniques and etiquette are essential in today’s competitive medical environment. Your staff is the “Directors Of First Impressions.”  Appropriate screening of telephone calls, requests for appointments and advice given  assume greater importance.  Quality of care and patient satisfaction is still paramount.   Interactions with patients must be handled appropriately to minimize the risk of increased malpractice claims.  When patients must choose doctors by the plan list, it is imperative that staff make a positive impression in person and on the telephone to assure these "potential” patients become your patients. 

    OSHA Annual Mandatory Training

    Be informed of up-to-date changes and practice requirements to meet OSHA mandates including bloodborne pathogens, hazardous chemicals, emergency preparedness, aerosol transmissible disease standard and violence in the workplace

    HIPAA: Critical updates to maintain compliance

    Review some of the most critical privacy and security standards in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. In this one-hour webinar with expert practice management consultant David Ginsberg, you will receive important updates on current changes due to the COVID-19 emergency, risks associated with telehealth, who is covered, what information is protected, how you can stay secure in the Information Age, and how to avoid costly mistakes.

  • Customer Service Seminar

    Contains 1 Component(s)

    Leverage your staff's professional patient relations, telephone techniques and etiquette are essential in today’s competitive medical environment. Your staff is the “Directors Of First Impressions.” Appropriate screening of telephone calls, requests for appointments and advice given assume greater importance. Quality of care and patient satisfaction is still paramount. Interactions with patients must be handled appropriately to minimize the risk of increased malpractice claims. When patients must choose doctors by the plan list, it is imperative that staff make a positive impression in person and on the telephone to assure these "potential” patients become your patients.

    Leverage you staff's professional patient relations, telephone techniques and etiquette are essential in today’s competitive medical environment. Your staff is the “Directors Of First Impressions.”  Appropriate screening of telephone calls, requests for appointments and advice given  assume greater importance.  Quality of care and patient satisfaction is still paramount.   Interactions with patients must be handled appropriately to minimize the risk of increased malpractice claims.  When patients must choose doctors by the plan list, it is imperative that staff make a positive impression in person and on the telephone to assure these "potential” patients become your patients.

    This course is intended for all staff that encounters patients either in person or by telephone. It is a basic course, not intended for managersReception, Check in, Check Out, Medical Assistants, Nurses, Billing and Insurance staff all attend this course. 

    Practice & Liability Consultants is uniquely qualified to present this seminar due to the experience of delivering both practice management and risk management services.

    Learning Objectives:  Attendees will learn how to:
    • Handle difficult patients to turn the angry patient into a happy customer
    • Speak in a professional manner utilizing the “May I” phone etiquette
    • Utilize “LEARN” techniques from the Ritz Carlton superlative customer service
    Topics Include:
    • Understanding what today’s patients want from medical offices
    • Professional etiquette, demeanor, and business language
    • Skillful PR techniques to assure patients will choose your practice
    • Accurate message taking
    • Protocols for screening calls
    • Handling complaints
    • Creating a service oriented environment
    • Telephone advice  - How much, what type, how to document
    • Risk Management principles stressed such as documentation, confidentiality

    ©Copyrighted Practice & Liability Consultants, LLC 1990 updated yearly. 

    Debra Phairas

    President of Practice & Liability Consultants

    Debra Phairas is President of Practice & Liability Consultants, a nationally recognized firm specializing in practice management and malpractice prevention. Her consulting experience includes over 2,000 practices of all sizes and specialties, and her services range from practice start-ups, practice assessments, financial analysis, revenue enhancement, overhead reduction, personnel management, partnership issues, and recruitment support for hospitals and physician groups. She has presented seminars and lectures nationwide. www.practiceconsultants.net

  • ACCMA Townhall: COVID-19 Vaccine Rollout

    Contains 3 Component(s), Includes Credits

    Join us for an online membership townhall focused on the COVID-19 vaccine, the science behind the vaccine and an update from representatives from both Alameda and Contra Costa County on the plan of deployment.

    Recorded February 22nd, 2021 

    Join us for this one-and-a half-hour online membership townhall with a local expert providing a clinically focused discussion on the vaccines in production, those submitted for government approval, and those under investigation, how they work, differences and similarities and clinical considerations to follow. Additionally, we will be joined by representatives from both Alameda and Contra Costa County to provide an update on the plan of deployment in our local communities.

    Learning Objectives:
    • Gain an understanding of which vaccines are currently available, those submitted for government approval, and those under investigation.
    • Knowledge of the differences and similarities of each vaccine available and useful clinical considerations. 
    • Knowledge of the current plan of deployment in both Alameda and Contra Costa County

    For questions or assistance on registration, contact Jenn Mullins, ACCMA, Education and Event Associate at jmullins@accma.org or call 510-654-5383.

    Accreditation Statement: ACCMA is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education.

    Credit Designation Statement: ACCMA designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Randy Bergen, MD, MPH

    Pediatric Infectious Disease Specialist, The Permanente Medical Group

    Kathleen Clanon, M.D.

    Medical Director, COVID-19 Shelter and Surge Planning Director, Alameda County

    Ori Tzvieli, MD

    Medical Director, Operations Section Chief, CCHS COVID-19 response, Contra Costa County

  • Physician Wellness: Break Barriers, Discover Boosters, and Reach Your Own Goals

    Contains 3 Component(s), Includes Credits

    This webinar will provide an opportunity for you to pause for a bit and, for a change, to think about yourself, despite the remarkable slurry of uncertainties and challenges in which we find ourselves.

    FREE | On-demand Video Seminar

    Recorded, Tuesday, February 2, 2021

    CME Available!

    This webinar will provide an opportunity for you to pause for a bit and, for a change, to think about yourself, despite the remarkable slurry of uncertainties and challenges in which we find ourselves. You will be able to visit or re-visit your own purpose and develop ways to move ahead. To do this, we will explore your context, the Big Picture of culture and attitudes that shape society's, hospitals', and systems' policies about physicians. Importantly, we will also look at barriers that can hold you back and  - the good news - boosters that can propel you forward. Little steps can lead to large progress. Through discussions, reflection and conversation, plus answering some simple-yet-not-so-easy questions on your own, you will discover practical and achievable ways to replenish your energy, find opportunities, and reach toward your own goals.  

    Learning Objectives: 

    •  Refresh their personal and professional values
    •  See the elements in making good decisions
    •  Learn successful coping techniques from colleagues
    •  Be exposed to tested ways to lift spirits

    Previous RENEW Webinars Available:

    As the picture of COVID continues to develop, it is ever more essential to meet the needs of physicians, their families and their patients. This webinar, builds on and extends the first ACCMA Wellness webinars presented by RENEW in April and October. Find the on-demand recordings in the Learning Center, see below for the links to the previous sessions. Please note, it is not required to have attended the prior webinars to attend the upcoming webinar on February 2.

    Physician Wellness: Coping with COVID-19 - recorded April 22 

    Physician Wellness: When you're going through hell, keep going - recorded October 22 


    Accreditation Statement: The ACCMA is accredited by the California Medical Association (CMA) to provide continuing medical education Credit Designation Statement: ACCMA designates this live activity for a maximum of 1 hour of AMA PRA Category 1 Credits™.  

    For Questions, please contact Jenn Mullins, ACCMA Education and Event Associate at jmullins@accma.org or 510-654-5383

    Linda Hawes Clever, MD, MACP

    Linda Hawes Clever, MD, MACP, is the founder of the nonprofit organization Its purpose is to assist health care professionals and others discover ways to lead healthy and fulfilling lives. She is a graduate of the Stanford Medical School and board certified in internal and occupational medicine. Dr. Clever is active at UC Berkeley and Stanford University, a member of the National Academy of Medicine, and the author of The Fatigue Prescription: Four Steps to Renewing Your Energy, Health and Life.

  • Getting Ready for the 2021 E/M Changes

    Contains 1 Component(s) Recorded On: 12/01/2020

    Will Your Practice Be Ready for the Changes? As of January 1, 2021, physicians will select an E/M code based on total time spent on the date of the encounter or medical decision making (MDM).

    Recorded December 1, 2020

    Will Your Practice Be Ready for the Changes?   

    Good news for physicians tired of counting bullet points to assign an evaluation and management level for outpatient office visits.  Per new AMA guidelines, it's going to be a whole lot simpler.  As of January 1, 2021, physicians will select an E/M code based on total time spent on the date of the encounter or medical decision making (MDM) - whichever is most financially advantageous.  This means streamlined documentation. 

    Join us for a discussion of:

    • Which E/M services will have changes in 2021
    • CPT's new Table of Medical Decision Making - what does each element mean
    • Documenting the Elements of MDM
    • Documenting Time for New Patient and Established Patient Visits

    For Questions about this online seminar, please contact Jenn Mullins, ACCMA Education and Event Associate at jmullins@accma.org or 510-654-5383

    Mary Jean Sage, CMA-AC

    Mary Jean Sage has many, many years of experience working with physicians and other healthcare professionals across the U.S. MJ’s lecture engagements have included the AMA, and many state and local Medical Associations, Specialty Societies and Medical Group Management Associations.  She is recognized for her expertise in coding, billing, healthcare compliance and Medicare audit response.  Her presentations are known for the practical information she conveys in a clear and concise style.  

  • Part 4: Trauma Informed Practice for Leaders: How Systems Play a Role

    Contains 3 Component(s), Includes Credits Recorded On: 10/29/2020

    Part 4 in Guild to Resilience Series. Knowledge of past series is not needed to participate in upcoming sessions, Part 1 - 3 also available on-demand in the Learning Center.

    Recorded October 29, 2020

    Knowledge of past series is not needed to participate in upcoming sessions. Part 1-3 is now available on-demand in the Learning Center, see below for further information.

    The situations we face in our communities have impacted us all on a personal level. We are learning to manage toxic stress, thinking more about self-care, and reacting with inherent resilience. And many of us are working to manage these same issues in the workplace as leaders - whether that is in a small practice or a large health system. How we communicate with others and how we employ trauma informed practices within those work environments has impact - on us, on those we work with and on the people we serve. Now more than ever, we need a dialogue about trauma informed systems: how we can drive culture change in health care settings to ensure that real healing can occur on all levels.

    Learning Objectives:

    • Re-examine the neuro-biology of trauma and how it impacts interpersonal communication
    • Consider the role of Adverse Community Experiences and how they can exacerbate individual experiences of trauma
    • Think about trauma informed communication where power plays a role
    • Examine guidelines for communication and behaviors for leaders and systems that are trauma-informed (i.e. Safety and Stability)

    For Questions about this program, please contact Jenn Mullins, Education and Event Association at jmullins@accma.org or 510-654-5383

    Brooke Briggance

    Brooke Briggance comes from a multi-sector background in health, direct impact programming for children, youth and families, and public education non-profit work. She began her career in healthcare in the Department of Neurology at SUNY Stony Brook in New York, and has experience in administrative leadership and public education advocacy and reform. In addition, she served as the Executive Director of the Alameda Education Foundation and worked as a consultant assisting in projects ranging from school district redesign, community engagement, and best practices for non-profits. She is a Certified Grief Recovery Specialist, Certified Mental Health First Aid Instructor, and Certified Trainer in Trauma Informed Systems.

  • HIPAA: Critical Updates to maintain compliance online seminar

    Contains 3 Component(s), Includes Credits Recorded On: 10/15/2020

    Review some of the most critical privacy and security standards in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. In this one-hour webinar with expert practice management consultant David Ginsberg, you will receive important updates on current changes due to the COVID-19 emergency, risks associated with telehealth, who is covered, what information is protected, how you can stay secure in the Information Age, and how to avoid costly mistakes.

    Recorded: October 15, 2020; 12:15 to 1:30 PM

    Review some of the most critical privacy and security standards in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. In this one-hour webinar with expert practice management consultant David Ginsberg, you will receive important updates on current changes due to the COVID-19 emergency, risks associated with telehealth, who is covered, what information is protected, how you can stay secure in the Information Age, and how to avoid costly mistakes.

    Learning Objectives:
    • Security compliance: is our risk analysis sufficient? 
    • Is our practice safe from ransomware? 
    • Recent HIPAA enforcement actions and compliance reviews: what can we learn from them? 
    • Understand basic privacy and security practices to require for telehealth-either from your home or office 
    • Understand what the HIPAA Enforcement Notice of Discretion covers during the COVID-19 Emergency. 
    • Understand the HIPAA technical and cybersecurity risks associated with telehealth 

    Fees: Members: FREE (*includes CME); Non-Members FREE to attend ($49 if claiming CME)

    For questions, contact the Jenn Mullins, ACCMA Education and Event Associate at 510-654-5383 or by email at jmullins@accma.org.

    Accreditation Statement: The ACCMA is accredited by the California Medical Association (CMA) to provide continuing medical education 

    Credit Designation Statement: ACCMA designates this live activity for a maximum of 1 hour of AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 


    David Ginsberg

    Co-Founder and President, PrivaPlan Associates

    David Ginsberg is Co-founder and President of PrivaPlan Associates, Inc. He has more than 30 years of experience in the healthcare industry with expertise in medical practice management and regulatory compliance. He is the official HIPAA advisor to ACCMA and the California Medical Association (CMA).

    His prior experience includes serving as co-founder and Executive Director of the Colorado Physician Network, a statewide network of 2,500 physicians that provided a physician-managed collaboration with a regional HMO. Mr. Ginsberg was also Vice President of Intellectron/Medcobill, a large regional physician practice management and billing company providing services to over 1,000 physicians in California, during which time he implemented the second Medicare electronic claims transmission program of its kind and pioneered an EDI solution for Medicaid.

    Mr. Ginsberg has expertise in managed care operations, IPA development, and physician-hospital strategic planning. Mr. Ginsberg has provided practice management consulting and outsourced services to hundreds of physician and allied health professional practices in his career and has a practical real-time knowledge about the realities of compliance in the physician/provider sector. Additionally he has maintained an active practice in compliance audits and consulting as well as electronic medical and health records selection, readiness assessments and implementation. Mr. Ginsberg is a designated HIPAA and electronic health records consultant to the Colorado Rural Health Center and widely considered an expert in the area of electronic health records and rural health delivery.

    Mr. Ginsberg is a co-chair on the WEDI-SNIP Privacy and Security Workgroup.

  • Women in Medicine: Introduction to women physician peer group

    Contains 1 Component(s) Recorded On: 09/28/2020

    As women physicians, we face unique challenges over the course of our careers: from frequent microaggressions to overt differences in salaries, promotions, and leadership roles.

    Recorded: September 22, 2020

    As women physicians, we face unique challenges over the course of our careers: from frequent microaggressions to overt differences in salaries, promotions, and leadership roles. 

    Join the ACCMA and RechargedMD for an interactive introduction to the RechargedMD Women Physician Peer group! We’ll explore our experiences as women physicians, discuss how to overcome these barriers together, and make use of tools to make strides in our personal and professional development.

    Fayola Edwards-Ojeba, MD

    RechargedMD is the brainchild of CEO and Founder, Dr. Fayola Edwards-Ojeba. As a practicing physician, she relates to the deep gratification and turmoil of clinical practice. She overcame her struggle with burnout using the tools and services she turned into RechargedMD. Through RechargedMD, her mission is to positively impact the healthcare system and improve Fayola Edwards-Ojeba, MD. RechargedMD Founder & CEO the practice of medicine for doctors and patients alike. Dr. Edwards-Ojeba is a member of the American College of Healthcare Executives, American Medical Women’s Association, and serves on the board of the California Association of Healthcare Leaders.

    Harjot Mann, MD

    Dr. Harjot Mann is a medical doctor turned Mindset & Leadership Coach. She helps driven and caring health & wellness professionals build emotional resilience and a leadership mindset to run a thriving life and profession.

    Using Mindset, Leadership and Resilience as the main pillars, she brings a holistic, mind-body-soul approach to her coaching. Her goal is to help professionals working in a high-stress career become resilient leaders, create meaningful impact, and live emotionally liberating lives. Dr. Mann has 15+ years of experience in healthcare across Canada, Romania, and Ireland.